IRS/Tax Assistance

IRS Taxpayer Assistance Centers can provide face-to-face help with any questions or problems you may have. Often centers don't require an appointment, you can simply walk in. To make an appointment or ask questions, call the phone number of the IRS center nearest to you. Several IRS Taxpayer Assistance Centers in NY District 16 are listed below. For a full list of centers in the United States, click here.
Tax forms:
To find and download tax forms (such as the W-2 tax form) or to read instructions on how to complete the tax forms, see the IRS Forms and Publications webpage at
The Taxpayer Advocate:
The Taxpayer Advocate Service is an independent organization within the IRS. Their job is to ensure that every taxpayer is treated fairly, and that you know and understand your rights as a taxpayer. They will provide free help to guide you through the process of resolving tax problems that you haven't been able to solve on your own. TAS can help if you can't resolve your problem with the IRS and:
Your problem is causing financial difficulties for you, your family, or your business.
You face (or your business is facing) an immediate threat of adverse action.
You've tried repeatedly to contact the IRS but no one has responded to you, or the IRS hasn't responded by the date promised.
City Address Phone Fax
Albany 11A Clinton Avenue, Suite 354, Albany, NY 12207 518-292-3001 855-818-4817
Brooklyn 2 Metro Tech Center, 100 Myrtle Avenue- 7th Floor, Brooklyn, NY 11201 718-834-2200 855-818-4818
Manhattan 290 Broadway, 5th FL., Manhattan, NY 10007 212-436-1011 855-818-4824



You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
Additional frequently asked questions
If you have other questions about filing taxes or and IRS system, you may be able to find the answer on the IRS FAQ webpage.
Helpful contact information
Internal Revenue Service website:
Taxpayer Advocate Service homepage: